1. Overview
Strong House Construction Corp. (“we,” “us,” or “our”) operates this website and related online services for our construction business based in Methuen, Massachusetts. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our site, request a quote, contact us, or otherwise interact with us online.
We designed this notice to be clear and usable. If you have questions, contact us using the details in Section 12.
Quick summary
- We collect information you submit (quotes, contact forms) and limited technical data needed to run the site.
- We use that information to respond to you, provide estimates, and improve our services.
- We do not sell personal information for money. If advertising/analytics tools are enabled, some sharing may be treated as a “sale” or “share” under California law — you can opt out.
- You can request access, correction, or deletion through our Data Access page.
2. Scope & applicable U.S. laws
This Policy applies to personal information processed in connection with our U.S. website and customer communications. We primarily serve customers in Massachusetts and nearby New England communities.
Depending on where you live and how we interact with you, the following frameworks may apply or guide our practices:
- California Consumer Privacy Act (CCPA) as amended by the CPRA — rights to know, delete, correct, and opt out of sale/sharing; notice requirements; Global Privacy Control (GPC).
- Other U.S. state privacy laws (for example Virginia, Colorado, Connecticut, and similar statutes) — consumer rights to access, delete, and opt out of certain targeted advertising or sales, where those laws apply.
- CAN-SPAM Act — commercial email requirements and unsubscribe options.
- Telephone Consumer Protection Act (TCPA) — consent rules for marketing calls and text messages.
- Children’s Online Privacy Protection Act (COPPA) — we do not knowingly collect information from children under 13.
Massachusetts does not currently have a comprehensive consumer privacy statute identical to California’s. We still provide transparent notices and practical request channels as a best practice for all visitors.
3. Information we collect
Information you provide
- Name, email address, phone number, and project address
- Service interests, messages, and files you upload with a quote request
- Privacy or data-rights requests and related verification details
Information collected automatically
- IP address, browser type, device type, and general location derived from IP
- Pages viewed, referring URL, and approximate visit timestamps
- Cookies and similar technologies (see Section 7)
Information from third parties
If you interact with us through maps, social platforms, email providers, or advertising partners, we may receive limited information those services share with us consistent with their settings and policies.
| Category (CCPA-style) | Examples | Collected? |
|---|
| Identifiers | Name, email, phone, IP address | Yes |
| Customer records | Project address, service notes | Yes |
| Internet / network activity | Page views, cookie IDs | Yes |
| Geolocation (approximate) | City/region from IP | Yes |
| Sensory / audio | Call recordings | Only if we notify you during a call |
| Sensitive personal information | Precise geolocation, SSN, financial account numbers | Not intentionally collected via this website |
4. How we use information
We use personal information to:
- Respond to quote requests, messages, and service inquiries
- Schedule estimates, communicate about projects, and provide customer support
- Operate, secure, and improve our website (including basic visit analytics)
- Send service-related messages; send marketing only where permitted
- Detect fraud, abuse, and technical issues
- Comply with law and enforce our Terms and Conditions
- Honor privacy requests and maintain records required by law
5. How we share information
We may share personal information with:
- Service providers who help us host the site, send email, process forms, store files, or provide IT/security support
- Professional advisors such as insurers, attorneys, or accountants when needed
- Advertising / analytics partners if those tags are enabled in our site settings (for example Google or Meta tools)
- Authorities when required by law or to protect rights, safety, and property
- Business transfers in connection with a merger, acquisition, or asset sale
We do not sell personal information for money. Under CCPA/CPRA, “sale” and “sharing” can include certain advertising disclosures. If we use advertising cookies or pixels, California residents (and others where required) may opt out here: Do Not Sell or Share My Personal Information.
6. Your privacy rights
Depending on your state of residence, you may have rights to:
- Know / access the personal information we hold about you
- Correct inaccurate personal information
- Delete personal information, subject to legal exceptions
- Opt out of sale/sharing or targeted advertising
- Limit use of sensitive personal information (where applicable)
- Non-discrimination for exercising privacy rights
Submit requests through our Data Access Request form, or email contact@strongconstructioncorp.com. We may need to verify your identity before completing a request. Authorized agents may submit requests where state law allows; we may require proof of authorization.
We aim to respond within the timeframes required by applicable law (often 45 days under CCPA, with a possible extension when permitted).
If your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt-out of sale/sharing for that browser where required.
7. Cookies & tracking technologies
We use cookies and similar technologies for:
- Essential — security, form protection (CSRF), session continuity, remembering cookie preferences
- Functional / analytics — understanding site performance and visit patterns
- Marketing — advertising measurement or remarketing when those tags are installed
You can accept all cookies or continue with essential cookies only via our on-site banner. You can also control cookies in your browser settings. Blocking essential cookies may affect form submissions and site security features.
Learn more and manage preferences on the Data Access page.
8. Retention
We keep personal information only as long as needed for the purposes described in this Policy, including:
- Quote and project records for customer service and warranty follow-up
- Message logs for support and compliance
- Security and fraud-prevention logs for a limited period
- Longer retention when required by law, dispute resolution, or accounting rules
9. Security
We use administrative, technical, and organizational measures designed to protect personal information (for example HTTPS, access controls, and secure session settings). No method of transmission or storage is 100% secure. Please use unique passwords for your email account and avoid sending sensitive financial identifiers through unsolicited web forms.
10. Children
Our website is intended for adults seeking construction services. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact contact@strongconstructioncorp.com and we will take appropriate steps to delete it.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page shows the latest revision. Material changes may also be highlighted on the website or communicated by email when appropriate.
12. Contact us
For privacy questions or requests:
This page is provided for transparency and general information. It is not legal advice. Consult your attorney for advice specific to your situation.
